Shipping policy

Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed slightly. We will notify you of any significant delays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days

Delivery delays can occasionally occur due to external factors.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped, including your tracking number.

Customs, Duties & Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages

We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about your order or shipping, please contact us at:
carmelapecana@gmail.com
2026@cpecana